Brands That Let You Return Used Running Shoes

June 18, 2024

A pair of new and used running shoes side-by-side.

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Shopping online for running shoes can be challenging, especially if you can't try them on in person. Ideally, we would try on a new pair at a local running store before purchasing to get a feel for the fit, but not everyone has the convenience of being close to one.

Furthermore, even if the shoes feel good initially, it's hard to predict if they will cause issues down the road. Problems such as arch pain, blisters, or knee pain may only become apparent after some use.

This is where generous return policies become invaluable. Many brands offer return policies that allow for returns even after the shoes have been used, making online shopping more convenient and less risky. We've reviewed the return policies of major running shoe brands, and here are the top ones we found.

Brooks

Brooks provides free returns within 90 days of purchase, even for used products. Their policy explicitly states that returns are accepted "even after you've run & sweat in it." For full details, check out their return policy page.

Nike

Nike offers a 60-day return policy on most items for any reason, including worn running shoes. There are some exceptions, such as items purchased at a clearance store. Returns are also free for Nike Members. For more information and to learn about their exceptions, visit their return policy page.

Hoka

Hoka offers a 30-day return policy (60 days for members) for new or used items, regardless of their condition. If you're not completely satisfied, you can return your purchase for a full refund or product exchange, no questions asked. For more information, check their return policy page.

Adidas

Adidas offers a 30-day return policy on their performance line of running shoes, regardless of condition and how many miles were run in them. Their performance line includes the Adizero, Adistar, and Pureboost series, among others. For a full list and more details, visit their return policy page for performance running shoes.

Altra

Altra offers free returns within 30 days of purchase for any reason. They conveniently include a free shipping return label with every purchase. More information can be found on their return policy page.

Newton

Newton has a 30-day guarantee, where shoes can be returned for any reason with as much or little wear and tear on them. Visit their return policy page to learn more.

Topo Athletic

Topo Athletic has a 30-day return policy and accepts used items back through their 30-Day Risk-Free Trial for running shoes. However, items marked as final sale are not eligible for returns or exchange. For full details, visit their return policy page.

Vibram

Vibram offers a 6-week, 100% satisfaction guarantee on regularly priced Vibram FiveFingers and Furoshiki products. However, as mentioned on their website, discounted items are not eligible for a refund. For more information, visit their return policy page.

Making Good Use of Return Policies

Return policies can change and may vary by country, so it's always best to double-check the specifics before making a purchase.

Using these policies can minimize the risk of ending up with a pair of shoes that don't work for you. If you feel like you're taking advantage of these policies, don't worry – that's exactly why they exist.

Finally, if you decide to buy a pair without trying them on first, make sure you check online reviews to reduce the likelihood of a poor match.


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